Staying up to date (because these apps change)

AI tools change quickly. Buttons move. New features appear. Names change. That can be annoying - but it is normal for software.

This page helps you stay confident even when the screen looks a little different from a tutorial.

1) Keep the app updated

• On a phone/tablet: update apps through your app store.
• On a computer: keep your browser up to date.
• If something suddenly stops working, an update often fixes it.

2) Use the 'find the prompt box' rule

If the layout changes, do not hunt for the perfect button first. Just look for the prompt box - where you type your message.

3) Check official 'what's new' pages

Both OpenAI and Google publish updates and help pages. If you hear about a new feature, check the official sources rather than social media rumours.

• OpenAI: ChatGPT release notes and help articles (see the Resources page).
• Google: Gemini help pages and official announcements (see the Resources page).

4) Watch out for fake apps and fake websites

Because these tools are popular, scammers sometimes make lookalike websites or apps.

• Only download apps from the official app store on your device.
• Be suspicious of links sent by text message or email.
• If you are unsure, type the website address manually rather than clicking a link.

5) Subscription sanity check

If you subscribe to a paid plan, set a reminder to review it. A simple monthly check prevents 'mystery renewals'.

1. Write down which plan you chose and why.
2. Set a calendar reminder for 28 days later: 'Do I still need this plan?'
3. If you are not using it enough to justify the cost, downgrade.

6) If you get stuck

Here are calm options:

• Ask the AI itself: 'Where do I find [FEATURE] in this app? Describe what to click.'
• Use the Troubleshooting page in this course.
• Ask a trusted family member to sit with you for 10 minutes.
• If it is a login or billing issue, use the official help pages.

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